Frequently Asked Questions (FAQ)

Question 1

Question: What are the insurance plans you take?

Answer: Valley Health Plan Network, Aetna (Aetna Behavioral Health), Anthem, Anthem HealthKeepers (this will be Anthem’s Exchange Productin 2014), Anthem HealthKeepers Plus (Medicaid), Cigna through Cigna Behavioral Health, Coventry through MHNet, Everence, Gateway Health Alliance, Humana Commercial and Medicare Advantage through LifeSync, JMU ‐‐ Value Options, Medicare Traditional, Optima Commercial and Optima Family (Medicaid), Piedmont Community Health Care, TriCare (non‐prime) (Prime Credentialing is a 8 month or more process.), United through United BehavioralHealth/Optum—Should include their Medicare Advantage Product, Virginia Premier, Virginia Health Network

Question 2

Question: How do I transfer my RMH records to you?

Answer: If you signed an Authorization for Release of Medical Information form during one of our sessions at Valley Behavioral Medicine, your records will be sent.

If you did not sign an Authorization for Release of Medical Information at Valley Behavioral Medicine please download the form, print, sign and send it to: RMH, Release of Information HIM Dept., 2010 Health Campus Drive, Harrisonburg, VA 22801. Or Fax it to: RMH, Release of Information, 540-564-7274.

Question 3

Question: If I was your patient at Valley Behavioral Medicine and I have not yet seen you at your new practice, whom should I call if I have problems?

Answer: Until you first see me at my new practice you are still a patient of Valley Behavioral Medicine and will need to call VBM at 564-7007 for refill requests or problems that require immediate attention. If your problem is less urgent you can call my office, and I may be able to give you an earlier appointment.

Question 4

Question: If I were your patient at Valley Behavioral Medicine, what can I expect at my first appointment with you?

Answer: Allow up to 1 hour for the first appointment. While I hope to have records requested from your VBM chart, I will still need to assemble a complete initial psychiatric evaluation that will involve reviewing your history with you.

Please arrive 20 minutes before your first appointment with me so you can complete all paper work. Also allow time to find parking. Please see the practice location page for more information on parking.

Question 5

Question: What should I bring to my first appointment?

Answer: Please bring your insurance card and either a complete list of all your medications with doses and administration schedule or bring the bottles for all the medication you are currently taking. Also bring any forms from my website that you have downloaded and completed from the forms page.

© 2016 Raymond J. Alderfer, MD · 110 Newman Avenue Harrisonburg, VA 22801 · (540) 442-9900